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| Topic |
Details |
| Topic 1 |
- Activities Management: This section of the exam measures the skills of a Sales Support Specialist and focuses on managing tasks and calls. It includes features such as call lists and task management to help users stay on top of daily sales activities and follow-ups.
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| Topic 2 |
- Set-up of Sales-Specific Capabilities: This section of the exam measures the skills of a Sales Operations Specialist and covers configuring essential sales features such as leads, opportunities, pipeline management, forecasting, activities, and integration with tools like Microsoft Teams and email. It focuses on tailoring sales processes for productivity and visibility.
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| Topic 3 |
- Scenario: Best Run Bikes: This section of the exam measures the skills of a Solution Architect and includes scenario-based questions from several key topics such as digital selling, guided selling, extensibility, master data, and system settings. It simulates real-world challenges to test a deep understanding of how the solution is applied in practice.
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| Topic 4 |
- General, Company, Users, and Control Settings: This section of the exam measures the skills of a System Administrator and focuses on how to manage foundational system settings. It includes setting up employees, users, authorizations, business roles, and the organizational structure to control access and processes efficiently.
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| Topic 5 |
- Playbook, Digital Selling Workspace, and Guided Selling: This section of the exam measures the skills of a Digital Sales Manager and focuses on features that support structured selling. It includes working with the Playbook, using the Digital Selling Workspace, and applying Guided Selling techniques to drive better customer engagement and sales outcomes.
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| Topic 6 |
- Master Data: This section of the exam measures the skills of a Data Steward and focuses on maintaining critical customer and product-related master data. It includes managing accounts, individual customers, contacts, products, registered products, and pricing elements within SAP Sales Cloud.
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| Topic 7 |
- Introduction to SAP Sales Cloud Version 2: This section of the exam measures the skills of a CRM Consultant and covers a high-level overview of SAP Sales Cloud Version 2. It includes an introduction to its main capabilities, supported business scenarios, and integration options. Understanding the platform's purpose and role in customer relationship management is key here.
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| Topic 8 |
- SAP Sales Cloud Version 2 in App and Side-by-Side Extensibility: This section of the exam measures the skills of a Technical Consultant and explores how to customize and extend SAP Sales Cloud Version 2. It includes both in-app extensibility and side-by-side development options for enhancing functionality while maintaining system stability.
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| Topic 9 |
- Mobile App: This section of the exam measures the skills of a Field Sales Representative and covers the use of the SAP Sales Cloud Version 2 Mobile App. It includes setup and a review of available capabilities, supporting productivity on the go.
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SAP Certified Associate - Implementation Consultant - SAP Sales Cloud Version 2 Sample Questions (Q20-Q25):
NEW QUESTION # 20
As an Administrator, you want to configure Opportunity for the mobile app. Which of the following configurations can be performed? Note: There are 3 correct answers to this question.
- A. Configure Opportunity status
- B. Define fields that you want to see in the product add/edit form
- C. Add new fields from the list of available fields in Opportunity Header
- D. Configure Opportunity type
- E. Rearrange fields using drag-and-drop feature
Answer: B,C,E
NEW QUESTION # 21
Which steps would you take to create a Call List so it can be executed and monitored via the Digital Selling Workspace?
- A. Create Call List
- B. Define Key Objectives of Call List
- C. Create Call List
- D. Define Key Objectives of Call List
Answer: A
NEW QUESTION # 22
What is the difference between Pre Hook and Post Hook rules?
- A. Pre Hook prevents users from making changes to the default value; Post Hook does not prevent it.
- B. Post Hook determines read and write access; Pre Hook determines read access only.
- C. Pre Hook allows users to make changes to the default value; Post Hook does not allow it.
- D. Pre Hook is valid only with Determination Rules; Post Hook is valid only with Validation Rules.
Answer: A
NEW QUESTION # 23
You have to pitch the major differentiators of SAP Sales Cloud Version 2 compared to the previous version.
Which of the following would you describe as top advantages?
Note: There are 3 correct answers to this question.
- A. Free access to SAP expert guidance
- B. Monthly releases that will help fill gaps faster
- C. Direct access to the back end for faster issue resolution
- D. Modern platform that delivers higher speeds, higher availability, and higher agility
- E. Fresh new User Experience with dynamic layouts and faster screen loading
Answer: B,D,E
NEW QUESTION # 24
Which of the following are valid Functions that can be assigned to Organizational Units?
Note: There are 3 correct answers to this question.
- A. Company
- B. Distribution Channel
- C. Division
- D. Sales Office
- E. Sales Organization
Answer: A,D,E
NEW QUESTION # 25
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